© HIGHLIGHT SALON™ 2018

SALON POLICY

***ALL PRICES AND OFFERS / PROMOTIONS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.

APPOINTMENTS
Appointments at Highlight Salon must be secured with prior bookings only & we don’t accept walk-in without prior appointments or by advance payment to secure any special offers, which credit card/Cash at the time of reservation. A 50% fee of the total service will be charged to your credit card for cancellations and appointments missed without a minimum of twenty-four (24) hours notice.

TO CANCEL OR RESCHEDULE AN APPOINTMENT PLEASE CALL +971559146009+971559146009

Please arrive on time for your appointment to ensure full service, as we may have to reschedule your appointment if you are excessively late.

Please inform us of any special needs, allergies or sensitivities you may have so that we can better accommodate you.

SINGLE PROCESS AND HIGHLIGHTS/LOW LIGHTS
A single process service and highlights/low lights do not include an additional glaze. If you wish to add-on a glaze to your single process and/or highlights/low lights, please speak with your colorist and your glaze will be applied for an additional fee (For Price, please check with in-store or click on live chat).

TONER, CLEAR GLAZE AND/OR COLOR GLAZE
The services start from AED 199/- only if having your color, highlights/low lights done same day in the salon.

PLEASE NOTE* Some hair types, such as curly, heavily textured, thick hair, long hair and relaxed hair require more than one application of toner, clear glaze and/or color glaze. Every additional toner, clear glaze and/or color glaze is AED199/- extra.

OLAPLEX / PROTOPACK
The OLAPLEX / PROTOPACK Treatment alone starts from AED399 and up. If mixing OLAPLEX or PROTOPACK with color, lowlights or bleaching for highlights starts from AED 299/- per bowl of color or bleach.

BLOWOUT STYLE
You will receive a complimentary finishing rough blowout with all color services. If you wish for a full professional blowout style after your color service you will be booked in accordingly and will receive your professional blowout style for AED99/- – AED 199/- (if your hair also requires a flat iron service to be straightened out, you’ll be charged an additional AED149/-).

PLEASE NOTE* Some hair types, such as curly, heavily textured, and relaxed hair cannot be effectively rough blow dried. In such cases it is better to leave the hair to dry naturally, and, as such, we cannot offer our complimentary rough blow dry as this will affect the integrity of your hair. Of course, if you wish to book a full professional blow dry we will make you look stunning.

PRODUCTS AND SERVICES
Due to the nature of our products and services, no refunds will be granted on products and services.

SALON CORRECTION
Any service correction must be within 48 hours or 02 days of initial service.

PETS POLICY
Sorry, pets are not permitted in the salon unless they are service animals.
While we would love to meet your precious pets, please consider the allergies of our guests.

METHOD OF PAYMENT
We gladly accept PayPal, Visa, MasterCard, American Express and Cash (Local & International currency). No personal checks accepted and we do not give cash back or Special discounts on credit card sales.

GRATUITY / TIPS
Gratuity/Tips is customary for good service and always left to the discretion of our clients. Please be aware that gratuities cannot be charged to your credit card.

NOTE: In all cases, the client’s details such as Legal Name, Valid Email ID, and Mobile Number must be registered at the reception or via Online booking.

Keep in mind that we cannot be held accountable for any articles of clothing that are harmed in any way during your service or The Highlight Salon management accepts no responsibility for the loss of money or valuables left behind in the salon premises.

For any advance booking services exceeding any offer/promotions period with amount more than AED 399/-, we take an 80% deposit at the time of booking and the 20% remaining charged in the salon after our services.